Marwa Aldibiki
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Recent activity by Marwa Aldibiki-
What are your support business hours?
We are available from 9 am - 2 pm PST, Monday-Friday.
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How do I contact the Way Basics sales or support team?
Email us Write to the support team at talktous@waybasics.com Call us Give us a call during business hours at +1(844) 326-5026 Text us Text us anytime at +1(844) 326-5026
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Does Way Basics offer assembly?
We don't offer assembly but assembly instructions will be provided along with your product. If you require additional assistance, you may contact a third-party service such as Houzz, Handy, or Task...
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Where are you located?
Our HQ is based in Hayward, California but some of our employees work remotely from multiple parts of the globe.
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How long will it take for my order to ship?
Refer to the map below for the average business days it takes FedEx Home Delivery to ship to your address. Note FedEx Home Delivery delivers Tuesday through Saturday. The transit day count begins o...
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How do I know when my order will ship?
Once you place an order, you will receive a confirmation email. If the unit(s) on your order are in stock, we will immediately process your order and you will receive an email confirming that your ...
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Where do you ship?
We ship anywhere within the continental US. If you're an international customer, You can try Amazon as our products can be purchased through Amazon where they ship internationally through the Amaz...
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How do I track my order status?
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address provided during check out. If you do not receive tracking information from us within ...
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What is the estimated delivery time?
In stock items ship the next business day and once shipped, items will arrive within 2-7 business days.
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Are there any shipping charges?
We offer free shipping on orders valued above $100 anywhere in the continental US. For orders valued less than $100, shipping charges will be applied at checkout.