
Marwa Aldibiki
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Votes on activity by Marwa Aldibiki-
How do I contact the Way Basics sales or support team?
Email us Write to the support team at talktous@waybasics.com Call us Give us a call during business hours at +1(844) 326-5026 Text us Text us anytime at +1(844) 326-5026
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Do the prices include taxes?
Prices mentioned on the product page do not include taxes. Taxes are calculated on the checkout page. We currently charge taxes in the following states: California
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What modes of payment are accepted?
We accept credit card payments through Mastercard, VISA, American Express, Diner's Club and Discover. You can also pay using PayPal, ShopPay, and G-Pay. We do not accept prepaid cards, cash, or che...
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Received the Wrong Item, what happens now?
If we’ve sent you something you didn’t order, we will get the correct item to you for free within 10 days of delivery. Simply contact us once the order is received by providing your order confirmat...
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Will I receive an order confirmation via email?
An order confirmation will be sent to the e-mail address provided by you when submitting your order. We recommend that you save your confirmation to your records for future reference. Please be sur...
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Can I modify or cancel my order?
Yes, you can modify or cancel your order at no cost if the order isn’t processed yet by simply emailing us at store@waybasics.com and requesting the change. In case of modification, any price diff...
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Can I see the products before I buy?
We do not have any physical stores. This allows us to have a larger inventory than traditional stores and to focus 100% of our attention on providing you with a superior experience.
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How do I place an order?
To place orders by phone, call us at: 1-(844) 326-5026 To place an order online, simply click “Add To Cart'' on your preferred product and proceed to checkout via “Secure Checkout”. Enter your sh...
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Made from paper...is it strong? How much weight can zBoards hold?
It's very strong indeed! zBoards are constructed through our patented process and are made from multiple, overlapping layers of paperboard and corrugated paper that combine to withstand tremendous ...
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Is the backerboard required?
The backing board is instrumental to providing the overall structural integrity of your Way Basics Products. Choosing to not use it will make the product susceptible of collapse. The backing board ...