Marwa Aldibiki
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Votes on activity by Marwa Aldibiki-
I am missing parts, how can I get replacements?
Contact us about any missing parts within 30 days of the delivery date to qualify for a resolution. We’ll send you a replacement for the missing part(s) for free. We reserve the right to refuse to...
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Can I buy separate boards?
Spare or separate boards are not available for purchase. You can shop our full collection here. Feel free to reach out directly to us so we can help with recommendations based on your needs.
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Can I customize products based on my requirements?
We offer customizations for a minimum of a 20’ container, if that’s a possibility please email your request to talktous@waybasics.com
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Which products fit our simple cat scratcher refills?
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Are zBoards water-resistant?
Yes, the exterior layers of the board are treated with a water resistant material just like other finished wood veneers. If water gets on the zBoard surface, it will dry (though of course it's best...
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What kind of glue do you use in manufacturing zBoards?
We use a water based glue that is completely environmentally friendly and recyclable too!
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Can Way Basics zBoard be in humid environments?
Humidity is not a problem unless moisture eventually builds up on the zBoard surface, which can lead to damage.
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Can Way Basics zBoards be painted?
Our products are paintable, but you will need to prepare the surface first before doing so. Make sure the surface is dry and free of any dust or other material that may hinder the adhesion of the p...
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Where is Way Basics furniture manufactured?
Way Basics furniture is made on the beautiful island of Taiwan. Taiwan inherited advanced paper engineering and manufacturing processes enabling 74% of total paper production to come from recycled ...
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My zBoard has minor residue/blemishes, is this normal?
This is normal and is caused by friction from packaging materials we use to keep your product safe during shipping. To get your zBoards zesty clean, just wipe off with a slightly damp cloth and voi...